Childs story

Sometimes I'm upset and mum gets scared.

Parents story

I completed the referral form online. I didn't know what to expect or if I'd get any answers. Within a week, I received my phone call. I answered the phone and an understanding voice was on the other end. I could tell she could feel what I was going through. We went through the sleep issues I was facing and I felt she had a lot of different techniques for me to try. I could tell in her voice she had settled a few babies in her time. He still cries for me at least once or twice in the night but the improvement is amazing.

Staff story

Parenting can be challenging and there can be hard times. Parents get lots of advice and this can be overwhelming. A&I has qualified staff to talk to parents and work through with them what the issues are and what they have tried. We discuss with families what might work for them. It is great to help families come up with possible solutions. It could be trying something different or organising admission to a program

About Program

Are you looking for support with parenting?

Here at QEC our focus is to support families, with children aged from birth until 4 years, in their challenges along their parenting journey.


Our support ranges from:

Information on this website: Parenting Advice, Stories, Audio Advice, Video Advice, Podcasts

Phone consultations: Education sessions: Day stay: Residential program; Community programs


Just what program is best for you is a shared decision made with you through our referral process.

This involves the completion of our updated referral form that can be directly submitted online.


Click here to complete Referral form



If you are having difficulty submitting this form, please download it to your computer, complete and email the form to QEC at:

If you have trouble with accessing this form please call our reception on 9549 2777 and we will arrange to send you one via email or post.


While waiting for your call please take the time to have a look at our: Parenting Advice, Stories, Audio Advice, Video Advice, and Podcasts on this site.


You can also call the MCH Line: 13 22 29


And visit the Raising Children Network website:

Frequently Asked Questions


If I have a telephone consultation will I be admitted to a QEC Program?
The consultation is to find the best help for you and this maybe advice or admission to a QEC Program.