Telehealth

Are you looking for support with parenting?

 

Our focus is to support families with children aged from birth until 4 years’ with their parenting journey.  Due to the COVID-19 Pandemic QEC moved to providing all programs via Telehealth.

 

The introduction of Telehealth has been an overwhelming success with families sharing their positive experiences. Over the last 2 months QEC has supported families through: Over 1500 Telehealth consultations Completion of 140 Telehealth Programs (1 Day, 2 Day and 4 Day programs) We are excited to share that from 15 June 2020, QEC will continue to offer our Telehealth programs and will also re-commence a small number of face to face admissions.

 

To submit a referral, please download the Referral Form, save to your computer, complete all sections and return to QEC via email, post or fax. Click here for the Referral Form.

 

Email – attach completed referral and email it to qecai@qec.org.au with ‘New Referral’ in the subject line’

Fax – (03) 9549 2779

Post – QEC, 53 Thomas Street, Noble Park VIC 3174

 

 

Once your referral is received you will be contacted by SMS or phone by one of our A&I Team. Together, we will decide which program is best for you.

 

The A&I hours are between 8.30am – 4.00pm, Monday to Friday. (Closed public holidays)

 

When the clinician calls, the number displayed on your phone will be (03) 9549 2777. If you are unavailable, please return the call at your earliest convenience.

 

If you have trouble accessing this form please call QEC reception on 9549 2777 and we will arrange to send you one via email or post. While waiting for your call please take the time to have a look at our: Parenting Advice, Audio Advice, Video Advice, and Podcasts on this site. You can also call the MCH Line on 13 22 29 or visit the Raising Children Network website: http://raisingchildren.net.au/.

 

QEC PASDS Program

From Monday 6 July QEC will recommence providing a modified version of Residential and Home Based PASDS. 

  • These programs will align with all health requirements in relation to COVID-19.
  • Program delivery is determined by DHHS and Chief Health Officer recommendations.
  • The resumption of face to face services aims to mitigate risk to staff and families and is dependent on DHHS and Chief Health Officer advice.

 

Referral form can be found here

 

Referrals are to be sent to the DHHS Regional Practice Leader.

Completed referrals forwarded to QEC:

Home based PASDS referrals to appropriate QEC Community sites:

SMR             referpasdssouth@qec.org.au       

Gippsland   referpasdsgipp@qec.org.au         

NMR            referpasdsnorth@qec.org.au       

Hume          referpasdshume@qec.org.au

 

Residential PASDS referrals Noble Park QEC Intake team qecintaketeam@qec.org.au

 

For family services programs please view the Professional/Referrals tab on our website

 

 

END OF YEAR CLOSURE 

 

QEC Noble Park will be closed from 23rd December until 4th January 2021.

QEC Community sites will be closed from 24 December until 4th January 2021.

Last referrals for Early Parenting services at Noble Park will be accepted up to 5pm on 4th December.

Please note, referrals received after this date won’t be processed until week commencing 4th January 2021.

QEC services will re-open on Monday 4th January 2021 and will welcome new referrals from this date onwards.

If you are looking for support over this period please call the MCH Line on 13 22 29.