Children are at the heart of everything we do | QEC Skip to main content

We acknowledge all Aboriginal and Torres Strait Islander peoples as traditional owners of the lands on which we walk, live and raise our children.

We pay our respects to traditional owners past, present, future and any Aboriginal people present here today. We acknowledge the importance of children being raised with connections to culture, community and family.

View our Acknowledgement of Country

Supporting all families
Of all backgrounds, with children from newborn until their 4th birthday. We have helped
497
families over the past 3 months.
Partnering with you
Tailored to each family's needs, evidence based and responsive settling techniques
90 %
of families over the past 3 months felt more confident in their parenting after support.
Care and guidance
We provide support for sleep and settling, understanding cues, health and nutrition
85 %
of families in the past 3 months recommended QEC to others.
Free programs
Currently, families triaged into an early parenting support program are admitted
5
weeks after their consult call.

How does it work?

Building on your existing parenting strengths, identifying parenting concerns, enhancing problem-solving skills and implementing parenting strategies is all part of how we build confident, capable families that enable children to thrive.
We support families with children aged from newborn until their 4th birthday.

Step 2.

We’re here to listen

After we receive your referral, one of our Assessment and Intake Clinicians will call you at a suitable time to discuss and identify the challenges you’re facing. We’re here to listen to how you’re feeling, and to offer the support you're after.

QEC staff member speaking to a family over the phone.
Step 3.

Start your QEC journey

After assessing your situation, we’ll connect you with the right program at the right time, to get you started.

QEC clinician showing resources to parent and child during home visit.

Any questions?

Call us and speak to our friendly Family Experience Team, who can help with any enquiries.

Call us (03) 9549 2777

Family Experiences

"This program has been a game-changer for our family. We are so much more rested and are a lot less stressed. We feel incredibly lucky to have been supported by such knowledgeable, patient and caring staff. Thank you!!"

Family Experiences

"The best part was being able to connect with my baby more through play and seeing him play around with other children. Being able to talk and get advice from the facilitators each week."

Family Experiences

"The support that the team provided was above our expectations and we cannot thank you enough for the difference it has made to our son's sleep patterns. It has made a huge difference in our household and our son is also a much happier boy with the progress he has made.

We are very grateful for the service that was provided and cannot fault the staff that helped us along the way."

What to expect

Here's what to look out for as a parent.

Parents and carers often tell us how rewarding it is to see their children’s personalities shine through during their time with us at QEC. But that’s only the beginning.

At QEC we get to enjoy the rewards of seeing parents become more capable and bring joy back into their parenting relationships. It’s all part of the support we provide for families and children to build confident, healthy, sustainable routines and habits that enable children to thrive.

For a virtual tour of our Residential Unit and some more information, follow the link below:

Welcome to QEC

Helpful resources

A range of tips and tools to assist you along your early parenting journey.

Parent pushing child on swing in QEC sensory garden.
Behaviour & Development
Child painting in QEC PlayRoom
Sleep & Play
Parent helping child prepare food in kitchen.
Health & Nutrition
Parent holding child while child practices riding a bike in QEC sensory garden.
Safety & Inclusion
Two parents holding toddler and playing with leaves in the QEC sensory garden.
Relationships & Connection
Children playing with pots and pans in the QEC sensory garden.
Blogs