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We acknowledge all Aboriginal and Torres Strait Islander peoples as traditional owners of the lands on which we walk, live and raise our children.

We pay our respects to traditional owners past, present, future and any Aboriginal people present here today. We acknowledge the importance of children being raised with connections to culture, community and family.

View our Acknowledgement of Country

Our Model of Care defines the way we work, ensuring the right care, at the right time, by the right team, in the right place.

Model of Care Principles:

  • Children remain at the centre of all we do. We must ensure we ‘keep the child in mind’ and that this concept underpins our best interests decision-making and approaches to the provision of care and support to infants, children and families.
  • Children thrive from a connected and responsive relationship with their parent/guardian/primary caregiver/community. A relationship that is safe, secure and in tune with the changing needs of the child as he/she grows.
  • Primary Caregivers, family and community are the carers of their children.
  • The definition of ‘parent’ and ‘family’ can include biological mothers and fathers, step parents, extended family members, adoptive, foster parents, kinship, Aboriginal Elders and community, carers other than mothers and fathers, and diverse family models.
  • Appropriate care and services are planned within the context of the important relationship between infant/child and primary caregiver/s.
  • For optimal growth and development children need: responsive caregiving; opportunities to interact, explore and participate in a range of social and physical environments; adequate nutrition and care in safe and secure environments.
  • All interactions and conversations are culturally informed, sensitive, safe and responsive.
  • Our approach is informed by the Family Partnership Model, our work guided by current evidence and best practice and our focus is strengths based.