We acknowledge all Aboriginal and Torres Strait Islander peoples as traditional owners of the lands on which we walk, live and raise our children.
We pay our respects to traditional owners past, present, future and any Aboriginal people present here today. We acknowledge the importance of children being raised with connections to culture, community and family.
View our Acknowledgement of Country
Under Australian law, you have a right to access safe, respectful healthcare. You also have the right to privacy, the right to access your own health information, and the right to give feedback about your care.
For more information on your rights and our obligations to you as a healthcare provider, we’ve provided additional information below.
We are a Child-Safe Organisation. This means that protecting children from abuse and neglect is embedded in the everyday thinking of all employees. We have a strong commitment to equity and inclusion, which includes recognising and respecting the diverse voices and needs of all children. We actively promote the Victorian Child Safe Standards.
We also value engagement and feedback from families when planning and delivering services. We are committed to evidence-based and responsive practice and maintain accurate and up-to-date client files. We also maintain appropriate records of incidences or allegations regarding child safety.
We take both your privacy and the safety of children and families seriously. This means that we keep your information confidential unless we are otherwise required to do so.
We are an authorised Information Sharing Entity. This means we are required to share certain information as it relates to the safety and wellbeing of children.
You can view more information on this in the below documents:
You can also look to the Child Information Sharing Scheme or to the Family Violence Information Sharing Scheme to learn more.
Requests under the following Information Schemes can be made by completing the relevant request forms.
If you have any questions relating to how we share, use or store your personal information, please don’t hesitate to contact us:
(03) 9549 2777
