QEC is committed to continuing to support families during the current COVID-19 pandemic.
From Monday 6th April, the majority of QEC's work will be transitioned to telehealth models (supporting families via phone / video).
To enable us to prepare for telehealth, from 5pm Friday 27th March until 9am Monday 6th April, QEC will be providing limited services.
Noble Park Residential site:
There will be no Residential admissions.
Referrals to Residential programs (5 Day Residential and Day Stay Programs) will continue to be triaged.
PASDS Referrals will not be accepted from 27 March until 6 April
QEC Senior staff will be working and can be contacted as normal or via 9549 2777
Community sites:
SMR, NMR, Gippsland and Wodonga
The majority of clinical staff will be on leave and the site will be overseen by the allocated QEC Area Manager.
All families are being contacted this week and provided with support numbers.
Each Area Manager will be available to respond to urgent matters and can be best contacted via email or mobile.
We will continue to provide you with updates if there are any further changes to our service models.